One console
to manage all your clients.
Replace TeamViewer, Lansweeper and your Excel sheet with a multi-tenant platform that delivers remote access, inventory, mass commands and signed NIS2/ENS compliance per client. Healthy margins selling at €5-10/PC/month to your end client.
A typical MSP's daily reality
An MSP with 5 technicians manages IT for 12 clients with 30-100 PCs each. To do their job, they pay: TeamViewer Corporate (~€3,500/year), Lansweeper (~€7,200/year), an Excel sheet (free but broken), WhatsApp with each client, and external consultancy when a client asks for NIS2 report (~€10,000 per project).
Total: €10,700/year in tools + €30,000-50,000/year lost on compliance projects that could be generated automatically. And still, each client complains they have no visibility of what their support is doing.
One tool that replaces 4-5
Remote access without TeamViewer
The Itamite agent already provides E2E encrypted remote access to client equipment. No TeamViewer or AnyDesk to install on each PC. No codes to ask the user. Works behind any firewall (outbound HTTPS 443). Automatic MP4 recording with SHA-256 as evidence to the client.
Live inventory, multi-client
Each client is a separate tenant. At a glance: HW, installed SW, pending patches, licenses, security score. In real time, without your technician having to do a scan.
Mass commands on client fleet
Restart a service on Acme client's 30 PCs in one click. Apply urgent patch. Force antivirus update. All from your console, with immutable audit of what each technician did.
NIS2/ENS compliance per client
When a client says "I need to demonstrate NIS2", you generate the signed report in 30 seconds. Without hiring external consultancy. You bill your client as part of your maintenance service.
Consolidated multi-tenant view
"My clients" screen: all your tenants ordered by security score. The client with worst posture appears first. You detect problems before the client calls complaining.
Tickets linked to assets
Integration with Jira, ServiceNow and other external ticketing. When you open a ticket, it links to the client's asset. Incident history per device always available.
MSP with 5 technicians · 12 clients · 600 assets
Current stack (without Itamite)
| TeamViewer Corporate × 5 | €3,500 |
| Lansweeper 600 PCs | €7,200 |
| Manual Excel | €0 |
| NIS2 consultancy (4 clients) | €40,000 |
| Yearly total: €50,700 | |
With Itamite (MSP rate)
| Itamite Pro 600 annual agents | €22,500 |
| TeamViewer (eliminated) | €0 |
| Lansweeper (eliminated) | €0 |
| NIS2 consultancy (eliminated) | €0 |
| Yearly total: €22,500 | |
Savings: €28,200/year + you can bill each client NIS2 compliance as a recurring service deliverable.
Recommended client billing model
| Maintenance + Itamite | €8/PC/month |
| 600 PCs × 12 months | €57,600 |
| Itamite cost (MSP rate) | −€22,500 |
| MSP yearly margin: +€35,100 | |
And the client perceives MORE value: compliance included, no expiring TeamViewer, support with evidence recording.
Volume pricing for MSPs and distributors
We're finalizing the Partner program. Meanwhile, contact us for special MSP rate from 200 aggregated agents.
| Aggregated agents tier | MSP price €/agent/month | Recommended client price | MSP margin |
|---|---|---|---|
| 200 - 499 | €3.90 | €8/PC/month | ~50% |
| 500 - 1,999 | €2.90 | €8/PC/month | ~63% |
| 2,000 - 4,999 | €1.90 | €8/PC/month | ~75% |
| 5,000+ | €1.40 | negotiable | ~80% |
Annual prepayment via card. No lock-in. White label available for 2,000+ tiers.
Itamite + Syphrax: full E2E encrypted support stack
Next quarter we integrate Itamite with Syphrax, our E2E encrypted messaging + voice + video platform. Result: the only IT support platform with encrypted end-user communication 100% under your control.
- "Call user" button from Itamite asset detail → Syphrax video call
- Deployment notifications to user via encrypted channel, not native popup
- Tech ↔ user chat during remote session, no WhatsApp or Teams
- Automatic call to on-call tech when critical alert fires
Unique market differentiation vs ManageEngine, NinjaOne, Lansweeper or Atera — which depend on third-party Slack/Teams/WhatsApp for client communication.
Want MSP rate and a demo for your case?
If you manage 200+ assets across end clients, contact us for the Partner program.